Contactform Business Desk
Do you have a question for us? View the frequently asked questions, or submit your message via our contact form at the bottom of this page. Do you want to change your permit or registration? Report your change via the AFM Portal.
What information do we need from you?
Are you a permit holder and do you contact the business desk? Then we will ask you for your license number and name. With this information, we can answer your questions as carefully as possible and record the contact moment in your company's file. Even if you do not have a licence with the AFM, we need some contact details from you for the internal recording of the contact moment, such as your name, date and place of birth. Recording contact moments also enables us to help you quickly and adequately in the future.
Only send relevant information to the AFM for the assessment of a question or report of wrongdoing. Please note that the text box with the explanation can only contain 450 characters. Delete (personal) data that is not relevant. This allows us to handle questions and reports as carefully as possible, taking into account the privacy of you and others.
In our privacy statement you can read more about the AFM's task and the purposes for which the AFM processes personal data.
Frequently asked questions
Do I need an AFM license?
You can find information about the licensing requirements for each group within the financial sector. A legal advisor can determine whether your activities require a license.
AIFM and collective investment schemes
Audit firms
Data reporting services providers
Caribbean Netherlands
Credit and insurance brokers
Crowdfundingplatformen
Crypto companies
Investment firms
Issuers of securities
Providers of investment objects
Trading and settlement platforms
Is there an instruction for the AFM Portal?
For help, see instructions for the AFM Portal.
Do you want to change your email address? It is not yet possible to change your email address through the portal. However, you can register and link a new email address yourself at the portal via 'Sign up now'.
Where can I find information about paying supervisory fees?
Would you like a copy of the invoice? Please email debiteuren@afm.nl with your debtor number.
For information about installment payments or a direct debit authorization, visit the page on Payment.
Do you have another question, then check our pages about supervision costs.
How can I change my license or registration
Has your address changed? You only need to report your address change to the Chamber of Commerce (KvK). The AFM receives the change from the KvK and processes it within a maximum of three weeks. You do not need to report the change separately to the AFM, as the AFM cannot manually adjust the business and correspondence address.
Do you want to change your license or registration? Do you want to expand or (partially) withdraw your license or registration? You can make a change yourself directly via the AFM Portal.
How do I report an incident or wrongdoing?
We consider it important to receive reports about trends, wrongdoings, and incidents. Submit your incident report or report of the wrongdoing to us via meldingenformulier@afm.nl.
More information about incidents and wrongdoings.
What should I do with an Annex-IV report?
AIFMs periodically report to us about their funds and management activities. Do you have a question about filling in or uploading the XML file of the Annex-IV report? You can find information about the Annex-IV report on our website: AIFMD reporting.
Contact information
We can be reached every day via ondernemersloket@afm.nl. You can also leave a callback request by e-mail. Include your trading name, phone number, and the best time to reach you.
In addition, we have telephone consultation hours on Mondays, Wednesdays and Thursdays from 10:00 a.m. to 1:00 p.m. on telephone number 0800 6800 680.